AC Laboratories Limited
Job type
- Full-time
Location
Nigeria
Full job description
Customer Service Representative
AC Laboratories Limited
Customer Service & Support
Remote (Work From Home) Full Time
IT & Telecoms NGN 400,000 – 600,000 Plus Commission
Job Summary
We seek to hire a Customer Service Representative to help handle customer inquiries, complaints, and order issues.
- Minimum Qualification : Diploma
- Experience Level : Entry level
- Experience Length : 2 years
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Handle customer inquiries, complaints, and order issues.
- Communicate with customers via phone, email, or online chat.
- Assist customers in completing purchases and answering product-related questions.
- Follow up on customer feedback to ensure problem resolution.
Qualifications:
- Proactive, responsible, and flexible in response to job changes.
- Able to work efficiently in a fast-paced environment and handle multiple tasks.
- Teamwork spirit, able to collaborate with colleagues to complete tasks together.
- Able to solve customer problems independently, patiently, and meticulously
Benefits:
- Basic salary + sales commission: Provide a competitive basic salary and provide generous commissions based on sales performance.
- Health Insurance: Provide a comprehensive health insurance plan covering employees and family members.
- Annual leave benefits: Provide 25 days of paid annual leave each year, plus statutory holidays.
- Career Development: Provide comprehensive training and promotion opportunities to support employees’ career development.
- Flexible working hours: Provide some remote working opportunities and flexible working arrangements.
- Employee benefits: Regular team building activities, employee discounts, etc.
METHOD OF APPLICATION
Interested and qualified candidate should apply by clicking the apply now button below: